Fenix V24 WIFI Temporary Downtime

Planned Maintenance Announcement

Dear Users,
To ensure the continued security and performance of the Fenix V24 WIFI system, we will be performing a necessary backend update on Monday, December 2, 2024. During this time, there may be temporary communication disruptions between the central unit and the mobile application. However, please rest assured that this will not affect the functionality of the heating system itself for end users.

We understand that this maintenance falls during a high-usage period, but it is essential for the long-term reliability of the system. We sincerely apologize for any inconvenience this may cause and thank you for your understanding as we strive to maintain a safe and robust service. If you have any questions or concerns, please feel free to contact us.

Thank you for your patience and support.

The Fenix Team


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